About Custom.
Can custom be customized with our logo and inscription?
Yes. Every piece in Custom is laser-etched to your specifications — your logo, recipient name, inscription text, and date. Vector files (AI, EPS, SVG, PDF) reproduce best; high-res PNG or JPG also works.
How long does production take for custom?
Standard turnaround is 5–10 business days from approved proof to shipment. Rush production (2–3 business days) is available on most pieces for an upcharge — useful when the event date is fixed.
Is there a minimum order quantity?
No minimum. We produce single executive pieces and full multi-tier programs from the same silhouette. Per-unit cost drops above 25 units.
What file format should I send for the engraving?
Vector files (AI, EPS, SVG, PDF) reproduce most cleanly. High-resolution PNG or JPG (300 DPI minimum) works if vector isn't available. We send you a digital proof showing exact placement and sizing before production starts.
